Consumer Rights


Consumer Affairs Ministers No-no No-Paper-Bill-Fees

THE VOICE is finally able to give an update on the issue of fees for paper bills.

On 26 October 2018, after many delays, a decision was made by the Consumer Affairs Ministers at their Forum. Here is the decision in full:

Read more: Consumer Affairs Ministers No-no No-Paper-Bill-Fees

Banking Royal Commission reports

THE interim report of the Banking Royal Commission is a down-to-earth account of what went wrong in the financial services industry.

Read more: Banking Royal Commission reports

Digital assets upon death or incapacity

HAVE you thought about what will happen to your digital assets after death or if you become incapacitated?

Read more: Digital assets upon death or incapacity

ACCC takes hearing aid retailers to court

The April 2018 issue of THE VOICE featured a story on the hearing aid industry. This industry is heavily subsidised by the Australian Government through the Hearing Services Program.

Read more: ACCC takes hearing aid retailers to court

Decision on paper bills

The Australian Treasury's inquiry into fees for paper bills took submissions until December last year.

Read more: Decision on paper bills

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