Consumer Rights


The Great Online Debacle

Despite the ABS putting on three-hundred phone lines, many of those applying for paper Census forms reported not being able to get through. People were being told to call back later. Meanwhile, people were getting concerned they wouldn’t receive their paper Census forms in time and would be fined $180 a day for every day they were late.

Read more: The Great Online Debacle

Be prepared to meet thy funeral director

IT'S something that most of us don't want to talk about but as CPSA member, John Hollis says, dying is a fact of life.

Read more: Be prepared to meet thy funeral director

A win for customers as clampdown on credit card fees launched

THE AUSTRALIAN Competition and Consumer Commission (ACCC) has been given new powers to crackdown on rip off purchase charges.

Read more: A win for customers as clampdown on credit card fees launched

Bills ain’t bills anymore

THESE days, utilities prefer to email you their bills. They prefer to be paid by direct debit. In many cases it will cost you extra if you want a (paper) bill mailed out to you or if you want to pay your bills individually, using a credit or debit card or, God forbid, in person.

Read more: Bills ain’t bills anymore

Watch out for scammers!

SCAMMERS are contacting pensioners to try and trick them into handing over money or personal details.

Read more: Watch out for scammers!