Taxi Transport Subsidy Scheme

The Taxi Transport Subsidy Scheme (TTSS) is under review again, and this time Transport for NSW is considering whether to open the scheme up to other transport services beyond taxis.

The current TTSS provides a 50% discount on taxi fares up to the value of $60 for people who have certain severe and permanent disabilities. Drivers of wheelchair accessible taxis are offered further incentives to sure-up services for people with wheelchairs.

It's true, the scheme seems to be under constant review, but making the service provider neutral could have its advantages if it is done with all users in mind.

The idea is that by extending the scheme so that the vouchers can be used to pay for Uber (an app-based ride sharing service) and community transport journeys, customers will be able to choose the service that best meets their needs.

Another change, flagged in the August edition of THE VOICE, is the transition to a paperless payment system.

Currently customers receive a booklet of vouchers, like a cheque book, which is filled out with users then forking out the cash for the remaining fare. But there are concerns about fraud, not to mention the ease of losing said vouchers. Transport for NSW is proposing to introduce an electronic card based payment system.

Other States in Australia with similar schemes have moved to a paperless system already and instead rely on smartcard technology. These cards can be automatically cancelled when lost or stolen and the risk of fraud is allegedly reduced.

The TTSS is used by more than 44,000 people in NSW, 21,000 of whom are over the age of 65. It is of the upmost of importance that any change to this vital scheme takes into account the variety of needs, concerns and capabilities of those who use the scheme.

If you use the TTSS, we want to hear your feedback and concerns about the proposed changes. Call CPSA Head Office on 1800 451 488 or email This email address is being protected from spambots. You need JavaScript enabled to view it. .